| |
Our Contact
Information |
|
 |
|
|
| |
Most Questions are
usually answered within 24 hours |
|
|
|
|
| |
Additional Auction Item Info. |
|
|
If you read the items description and require additional
information it is best to contact us directly from the
actual Auction Listing also known as the "View Item" page.
Once on the page click on our name "TreasAura" to send a
email directly to us which will also automatically include
important information regarding the listed item. You can
read our response to your inquiry by visiting the "Message
Center" located on the bottom of any page on our site.
|
|
| |
|
|
|
MESSAGE CENTER |
|
This is the primary service used to receive and respond to
inquiries concerning this site. Members who login prior to
using this service will benefit from the systems added
features however you don't have to be a member to to send us
your inquiry using this service.
We are always looking for ways to improve our site and
service. We look forward to your comments, suggestions or
feedback. You can find the "Message Center" link located on
the bottom of any page or click on the link above. |
| |
|
|
|
TRACK ORDERS |
|
This is the best method for keeping track of your orders
once payment has been made. You will receive the most
prompt, accurate and up to date information regarding your
purchase using this service and to make things easier all
correspondence between the Customer and TreasAura is kept
with the purchase order number inquiry for future reference.
To review or print a copy of your order, click on the
"Purchase Order #". For inquires about the status of your
order click on "Yes" in the "Track Orders" section. This
link can be found at the top of any page or click on the
link above. |
| |
|
|
|
Contact Us by eMail |
Contact Us by US Mail |
|
• About an Auction
•
Bills, Payments, Invoices
•
General Questions
•
Suggestion Welcomed |
TreasureBid.Com
Russell's Jewelers
12942 S. Hawthorne Blvd.
Los Angeles, CA. 90250 |
| |
|
|
|
Contact Us by Phone |
|
If you prefer to contact us or to place an order by phone.
We can be reached at 310-644-3208 or 310-679-0859 between
the hours of 8:30 A.M. and 7:30 P.M. Pacific Time. If you
call after hours or do not reach a live person please leave
a message and one of our staff will return your call in the
order it was received.
|
|
|
|
|
|
|
|
|
